As a leading global airline, Air Canada is proud to offer its passengers a seamless travel experience at Jacksonville International Airport (JAX) in Jacksonville City. The Air Canada JAX Terminal is designed to provide our customers with the convenience and comfort they expect from one of the world’s most trusted airlines.
Air Canada JAX Terminal - Jacksonville International Airport
Air Canada operates from Terminal 1 at JAX, a modern facility designed to cater to the needs of today’s travelers. This terminal is equipped with a range of amenities to ensure your journey begins and ends comfortably.

What is the Air Canada JAX Terminal Address and Location Map?

Air Canada JAX Terminal Address:

2400 Yankee Clipper Dr, Jacksonville, FL 32218, American States

The Air Canada JAX Terminal is located within Terminal 1 at Jacksonville International Airport (JAX) in Jacksonville City. The terminal map can be found on the Air Canada website, providing a detailed layout of the facilities and services available.

Air Canada JAX Terminal Location Map

This map provides a detailed layout of the terminal, including the location of check-in counters, security checkpoints, lounges, restrooms, shops, and restaurants. You can find this map on the official Air Canada website or at the terminal itself. Terminal 1 at JAX Airport is located on the north side of the airport. The Air Canada check-in counters and departure lounges are situated within this modern terminal, making it easy for passengers to navigate and access the airline’s services.

How to Contact Air Canada Terminal JAX?

To contact the Air Canada Terminal at JAX Airport, you can use the following information:
Airport Name Jacksonville International Airport
Jacksonville International Airport Address 2400 Yankee Clipper Dr, Jacksonville, FL 32218, American States
Jacksonville International Airport Phone Number +1-877-445-3112 /  1 904-741-4902
Air Canada Contact Number 1-888-422-7533
Jacksonville International Airport Code JAX
Air Canada Ticket Counter Hours 24/7
Type International
Air Canada JAX Terminals Terminal 1
Air Canada Official Website https://aircanada.com/
Official YouTube https://www.youtube.com/user/aircanada
Official Twitter https://twitter.com/AirCanada
Official Facebook https://www.facebook.com/aircanada
Official Instagram https://www.instagram.com/aircanada
By utilizing these various contact options, Air Canada customers can ensure they receive the support and information they need for a smooth and enjoyable travel experience through the JAX Terminal.

JAX Air Canada Terminal Departure

Air Canada operates out of Terminal 1 at Jacksonville International Airport (JAX) in Jacksonville City. This is the Air Canada JAX Departure Terminal. Key details about the Air Canada JAX Departure Terminal:
    • Air Canada Operations: Within Terminal 1, Air Canada Terminal JAX has dedicated check-in counters, gates, and departure lounges for its passengers. This allows for a streamlined experience as customers move through the airport.
    • Departure Procedures: Passengers departing on Air Canada flights from the JAX Departure Terminal will check in at the designated Air Canada counters or kiosks, clear security, and proceed to their assigned gate within Terminal 1.
    • Terminal 1 Map: The JAX Airport website and Air Canada’s website both provide detailed terminal maps that show the layout of Terminal 1, including the location of the Air Canada facilities and services.
By operating out of the modern and well-equipped Terminal 1 at JAX, Air Canada is able to offer its customers a comfortable and efficient departure experience as they embark on their journeys.

Air Canada JAX Arrivals Terminal

Air Canada arrivals at Jacksonville International Airport (JAX) in Jacksonville City are handled at Terminal 1, the same terminal where Air Canada operates its departures. Here are the key details about the Air Canada JAX Arrivals Terminal:
    • Arrivals Process: Upon landing at JAX, Air Canada Terminal JAX passengers will disembark their aircraft and proceed to the Terminal 1 arrivals area. This is where they will go through customs and immigration, collect their checked baggage, and exit the terminal.
    • Terminal 1 Map: The terminal map for JAX Airport, available on the airport’s website and Air Canada’s website, provides a detailed layout of Terminal 1, including the arrivals area and the location of the various amenities.
    • Connecting Flights: If Air Canada passengers are connecting to another flight, they will need to proceed to the departures area of Air Canada Terminal JAX after clearing customs and immigration. Air Canada’s staff and signage will guide them to the appropriate gates and departure lounges.
By handling both arrivals and departures at the modern and well-equipped Terminal 1, Air Canada is able to provide a seamless and convenient travel experience for its passengers at JAX Airport.
Air Canada JAX Terminal - Jacksonville International Airport

Queries Handled by Air Canada JAX Terminal

The Air Canada JAX Terminal customer service team is equipped to handle a wide range of queries and concerns related to your travel experience. Here are some examples of queries that can be handled by the team:
    • Flight status: You can inquire about the status of your flight, including any delays or cancellations.
    • Check-in: The team can assist you with the check-in process, including online check-in and baggage check-in.
    • Baggage: If you have any queries or concerns regarding your checked luggage, such as lost or damaged bags, the team can assist you.
    • Seat assignments: If you have any questions or concerns regarding your seat assignment, the team can help you make changes to your booking or answer any queries.
    • Special assistance: If you require special assistance, such as wheelchair assistance or traveling with a pet, the team can make the necessary arrangements for you.
    • Flight changes: If you need to make changes to your flight, such as changing your travel dates or canceling your booking, the team can assist you.
    • Visa and travel documents: The Air Canada Terminal JAX team can provide guidance on visa requirements, travel documents, and other travel-related queries.
Remember, the customer service team at the Air Canada JAX Terminal is available 24/7 to help you with your travel-related queries. Don’t hesitate to reach out to them for assistance with your travel needs.

Air Canada Facilities and Services Available at Jacksonville International Airport

Air Canada offers a range of facilities and services at Jacksonville International Airport to ensure a comfortable and convenient travel experience for its passengers. Here are some of the key facilities and services available:
    • Check-in counters: Air Canada Terminal JAX has dedicated check-in counters at Terminal 1, where passengers can check-in for their flights and check their baggage.
    • Self-service kiosks: Air Canada Terminal JAX Passengers can use self-service kiosks to check-in for their flights, select their seats, and print their boarding passes.
    • Priority check-in: Air Canada Terminal JAX Passengers traveling in premium cabins, such as Business Class or Premium Economy, can take advantage of priority check-in counters for a faster check-in process.
    • Duty-free shopping: Air Canada Terminal JAX Passengers can enjoy duty-free shopping at the terminal, with a range of products, including fragrances, cosmetics, and electronics.
    • Food and beverage: The Air Canada Terminal JAX offers a range of dining options, including restaurants, cafes, and fast food outlets, to cater to different tastes and preferences.
    • Special assistance: Air Canada Terminal JAXprovides special assistance to passengers with disabilities, including wheelchair assistance and assistance for passengers with hearing or visual impairments.
Air Canada offers a range of facilities and services to ensure a comfortable and convenient travel experience for its passengers at Jacksonville International Airport. If you have any queries or concerns, don’t hesitate to reach out to the Air Canada customer service team for assistance.

Why Must You Choose Air Canada JAX Terminal?

There are several reasons why you should choose Air Canada JAX Terminal for your travel needs:
    • Convenience: Air Canada JAX Terminal is located in a convenient and accessible location, making it easy to get to and from the airport.
    • Comfort: The Air Canada Terminal JAX offers a range of facilities and services to ensure a comfortable and convenient travel experience for passengers. These include comfortable seating, free Wi-Fi, duty-free shopping, and a variety of dining options.
    • Efficiency: Air Canada Terminal JAX is designed for efficiency, with dedicated check-in counters, self-service kiosks, and priority check-in for eligible passengers to ensure a smooth and hassle-free check-in process.
    • Safety: Air Canada places a high priority on safety, and the JAX Terminal is equipped with state-of-the-art security measures to ensure the safety and security of passengers and crew.
    • Reliability: Air Canada Terminal JAX is known for its reliability and punctuality, with a strong track record of on-time departures and arrivals.
    • Customer service: The Air Canada Terminal JAX customer service team is available 24/7 to assist passengers with their travel-related queries and concerns, ensuring a stress-free travel experience.
Choosing Air Canada JAX Terminal for your travel needs ensures a comfortable, convenient, and efficient travel experience, with the added benefit of top-notch customer service and a strong commitment to safety and reliability.

Parking and Transportation at Jacksonville International Airport

Jacksonville International Airport offers a range of parking and transportation options for passengers:
    • Parking: The airport offers several parking options, including short-term, long-term, and economy parking. Short-term parking is located close to the terminals and is ideal for quick pick-ups and drop-offs. Long-term parking is available for passengers who need to park their vehicles for an extended period. Economy parking is a more affordable option for passengers who don’t mind walking a bit further to the terminals.
    • Taxi and ride-hailing services: Taxis and ride-hailing services, such as Uber and Lyft, are available at the airport for passengers who prefer a more convenient and personalized transportation option.
    • Public transportation: The airport is served by several public transportation options, including the AirTrain, which connects the airport to the Jacksonville City subway and Long Island Rail Road. The AirTrain operates 24/7 and is a convenient and affordable way to get to and from the airport.
    • Car rental: Several car rental companies operate at the airport, offering a range of vehicles for passengers who prefer to rent a car for their travel needs.
    • Shuttle services: Shuttle services are available for passengers who need to get to nearby hotels, parking lots, or other destinations.
Jacksonville International Airport offers a range of parking and transportation options to ensure a convenient and hassle-free travel experience for passengers. Whether you prefer to drive yourself, take a taxi, use public transportation, or rent a car, there are options available to suit your needs and preferences.

Nearby Hotels and Accommodation at Jacksonville International Airport

There are several hotels and accommodations located near Jacksonville International Airport, offering convenient and comfortable options for travelers:
    • TWA Hotel: Located within the airport, the TWA Hotel is a unique and stylish option that offers a range of amenities, including a rooftop pool, a fitness center, and several dining options.
    • Crowne Plaza JAX Airport Jacksonville City: Located just a few minutes from the airport, this hotel offers a range of amenities, including a fitness center, a business center, and a restaurant.
    • Hilton Jacksonville JAX Airport: Located just a few minutes from the airport, this hotel offers a range of amenities, including a fitness center, a business center, and a restaurant.
    • Holiday Inn Express JAX Airport Area: Located just a few minutes from the airport, this hotel offers a range of amenities, including a fitness center, a business center, and a complimentary breakfast.
    • Fairfield Inn & Suites by Marriott JAX Airport: Located just a few minutes from the airport, this hotel offers a range of amenities, including a fitness center, a business center, and a complimentary breakfast.
There are several hotels and accommodations located near Jacksonville International Airport, offering convenient and comfortable options for travelers. Whether you prefer a unique and stylish option like the TWA Hotel or a more traditional hotel experience, there are options available to suit your needs and preferences.

Special Assistance at Jacksonville International Airport (JAX)

Jacksonville International Airport (JAX) offers a range of special assistance services for passengers with disabilities or special needs. These services include:
    • Wheelchair assistance: JAX Air Canada Terminal Passengers who require wheelchair assistance can request this service at the time of booking or at the airport. Wheelchair assistance is available for passengers who have difficulty walking or who require assistance getting to their gate.
    • Escort assistance: JAX Air Canada Terminal Passengers who require escort assistance can request this service at the time of booking or at the airport. Escort assistance is available for passengers who require assistance navigating the airport, including going through security and getting to their gate.
    • Sign language interpreters: Sign language interpreters are available upon request for passengers who are deaf or hard of hearing.
    • Visual paging: Visual paging is available for passengers who are deaf or hard of hearing. Visual paging displays messages on screens throughout the airport.
    • Service animals: JAX Air Canada Terminal Passengers who require service animals are permitted to bring them into the airport and onto the aircraft. Service animals must be properly identified and meet certain requirements.
    • Accessible restrooms: Accessible restrooms are available throughout the airport, including in the terminal and at the gates.
Jacksonville International Airport offers a range of special assistance services to ensure that passengers with disabilities or special needs have a comfortable and convenient travel experience. If you require special assistance, it is recommended that you notify your airline at the time of booking or contact the airport’s special assistance department for further information.

Air Canada Lounges and Waiting Areas at Jacksonville International Airport

Air Canada operates a Maple Leaf Lounge at Jacksonville International Airport, which is located in Terminal 1. The lounge offers a range of amenities and services for eligible passengers, including:
    • Complimentary food and beverages: The lounge offers a selection of hot and cold food options, as well as a range of beverages, including alcoholic and non-alcoholic options.
    • Comfortable seating: The lounge offers comfortable seating options, including chairs, couches, and workspaces.
    • Free Wi-Fi: The lounge offers free Wi-Fi for passengers to stay connected while waiting for their flight.
    • Business services: The lounge offers business services, including printing, faxing, and photocopying.
    • Showers: The lounge offers shower facilities for passengers who need to freshen up before their flight.
    • Newspapers and magazines: The lounge offers a selection of newspapers and magazines for passengers to enjoy.
Air Canada also offers a range of waiting areas in Terminal 1, which are available to all passengers. These areas offer comfortable seating, charging stations, and free Wi-Fi. Air Canada offers a range of lounge and waiting area options at Jacksonville International Airport, providing passengers with a comfortable and convenient travel experience.

FAQs on JAX Airport Terminal Air Canada

What terminal does Air Canada fly out of at JAX Airport?

Air Canada operates out of Terminal 1 at Jacksonville International Airport (JAX).

Where is the Air Canada check-in counter located at Jacksonville International Airport (JAX)?

The Air Canada check-in counters and automated kiosks are located within Terminal 1 at JAX Airport.

Does Jacksonville International Airport have an Air Canada lounge?

Yes, Air Canada passengers have access to the Maple Leaf Lounge, which is located within Terminal 1 at JAX Airport.

Where can I find the Air Canada baggage claim area at Jacksonville International Airport?

The Air Canada baggage claim area is located within Terminal 1 at JAX Airport, where arriving passengers can collect their checked luggage.

Does Jacksonville International Airport (JAX) have a hotel?

Yes, JAX Airport has several on-site hotel options, including the Courtyard by Marriott Jacksonville JAX Airport, Hilton Garden Inn Jacksonville/JAX Airport, and Hyatt Place Jacksonville/JAX Airport.

Where can I exchange currency at JAX Airport?

Currency exchange services are available at various locations throughout JAX Airport, including in the arrivals and departures areas of the terminals.

Where can I find the Air Canada ticket counter at JAX Airport?

The Air Canada ticket counters and check-in facilities are located within Terminal 1 at JAX Airport.

Does Jacksonville International Airport have Wi-Fi?

Yes, JAX Airport provides free Wi-Fi access throughout the terminals, including the Air Canada JAX Terminal.

Where can I find a charging station at JAX Airport?

Ample charging stations for electronic devices are available throughout the terminals at JAX Airport, including in the Air Canada departure lounges and waiting areas.

How early should I arrive at JAX Airport for an Air Canada flight?

Air Canada recommends arriving at JAX Airport at least 2 hours before your scheduled departure time for domestic flights and 3 hours before for international flights.

Can I bring food through security at JAX Airport?

Yes, passengers are generally allowed to bring food and non-alcoholic beverages through security checkpoints at JAX Airport, subject to TSA regulations.

Can I store my luggage at JAX Airport?

Yes, JAX Airport offers baggage storage and forwarding services for passengers who need to temporarily store their luggage.

What is the address of the Air Canada JAX Terminal?

The Air Canada JAX Terminal is located at Terminal 1, Jacksonville International Airport, JAX Airport, Jamaica, NY 11430.

What is the phone number for the Air Canada JAX Terminal?

The phone number for the Air Canada JAX Terminal is 1 904-741-4902.

What amenities and services are available at the Jacksonville International Airport (JAX)?

JAX Airport offers a wide range of amenities and services, including dining options, duty-free shopping, passenger lounges, ground transportation, and accessibility services.

What ground transportation options are available at the Air Canada JAX Terminal?

Passengers can access various ground transportation options at the Air Canada JAX Terminal, such as taxis, rideshare services, the AirTrain JAX system, and public transit.

Are there any nearby hotels or accommodations for Air Canada passengers at Jacksonville International Airport?

Yes, there are several on-site and off-site hotel options located near JAX Airport, including the Courtyard by Marriott, Hilton Garden Inn, and Sheraton JAX Airport Hotel.

What special assistance is available at the Air Canada JAX Terminal?

The Air Canada JAX Terminal offers a range of accessibility services, including wheelchair assistance, mobility equipment support, sensory assistance, and accommodations for passengers with special needs.

What is the process for handling lost or delayed baggage at the Jacksonville International Airport?

Passengers can report any issues with their baggage, such as lost or delayed items, to the Air Canada staff at the JAX Terminal, who will assist with the claims process.

How can I contact the Air Canada JAX Terminal for further assistance?

Passengers can contact the Air Canada JAX Terminal by calling 1 904-741-4902 or by reaching out to the airline’s customer service team through email or social media channels.

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