As one of the leading airlines in Central Asia, Air Astana has established a strong presence at the Monseñor Óscar Arnulfo Romero International Airport (SAL) in San Salvador City. The Air Astana SAL Terminal serves as a crucial hub for passengers traveling between the United States and Kazakhstan, offering a seamless and convenient experience.
Air Astana SAL Terminal - Monseñor Óscar Arnulfo Romero International Airport

What is the Air Astana SAL Terminal Address and Location Map?

The Air Astana SAL Terminal is located at Terminal 1 of Monseñor Óscar Arnulfo Romero International Airport (SAL). The official address is:

San Salvador, El Salvador

The Air Astana SAL Terminal is conveniently located within Terminal 1 at the Monseñor Óscar Arnulfo Romero International Airport (SAL). Passengers can easily navigate the terminal using the comprehensive terminal maps and signage provided at the airport.

Air Astana SAL Terminal Map

To help you navigate the terminal, you can refer to the interactive map available on the SAL Airport’s official website. This map provides a detailed layout of Terminal 1, highlighting the location of check-in counters, security checkpoints, departure gates, and other amenities. By using this map, you can easily find your way around the terminal and locate the necessary facilities for a smooth travel experience with Air Astana.

How to Contact Air Astana Terminal SAL?

To contact Air Astana Terminal at SAL Airport, you can use the following options:
Airport NameMonseñor Óscar Arnulfo Romero International Airport
Monseñor Óscar Arnulfo Romero International Airport AddressSan Salvador, El Salvador
Monseñor Óscar Arnulfo Romero International Airport Phone Number+1-877-445-3112 /  503 2366 9455
Air Astana Contact Number+7 (727) 244 44 77
Monseñor Óscar Arnulfo Romero International Airport CodeSAL
Air Astana Ticket Counter Hours24/7
TypeInternational
Air Astana SAL TerminalsTerminal 1
Air Astana Official Websitehttps://airastana.com/kaz-en
Official YouTubehttps://www.youtube.com/channel/
Official Facebookhttps://www.facebook.com/airastana/
Official Instagramhttps://www.instagram.com/airastana/
Passengers can refer to the Air Astana website or speak to their airline representatives at the SAL Terminal check-in counters or gates for any terminal-specific information or assistance they may require.

SAL Air Astana Terminal Departure

    • Air Astana flies out of Air Astana Terminal SAL at Monseñor Óscar Arnulfo Romero International Airport (SAL).
    • Air Astana Terminal SAL Passengers should proceed to Terminal 1 for check-in, security screening, and other pre-flight procedures.
    • It is recommended to arrive at least three hours before the scheduled departure time to allow ample time for check-in and security procedures.
    • The Air Astana Terminal SAL check-in counter is located in Terminal 1, with signage clearly marking its location.
    • After checking in, passengers can proceed to the security checkpoint, which is also located in Air Astana Terminal SAL.
    • Once through security, Air Astana Terminal SAL passengers can proceed to their designated departure gate for boarding.
    • Air Astana Terminal SAL offers various amenities and services for passengers, including lounges, dining options, and duty-free shopping.
    • Air Astana Terminal SAL Passengers should check their flight status and any updates on departure times or gates on the airport’s flight information display screens.
    • In case of any issues or concerns, passengers can seek assistance from the Air Astana Terminal SAL ticket counter or the airport’s information desk.

Air Astana SAL Terminal Arrivals

    • Air Astana flights arrive at Air Astana Terminal SAL at Monseñor Óscar Arnulfo Romero International Airport (SAL).
    • Upon arrival, passengers should proceed to the immigration and customs area located in Air Astana Terminal SAL.
    • Air Astana Terminal SAL Passengers should have their travel documents, including their passport and any necessary visas, ready for inspection by immigration officials.
    • After clearing immigration, Air Astana Terminal SAL passengers can proceed to baggage claim to retrieve their checked luggage.
    • Signage throughout the airport will direct passengers to the correct baggage claim area for their flight.
    • Once Air Astana Terminal SAL passengers have retrieved their luggage, they can proceed to the customs inspection area.
    • After clearing customs, Air Astana Terminal SAL passengers can exit the terminal and proceed to their final destination.
    • Air Astana Terminal SAL offers various amenities and services for arriving passengers, including currency exchange, ground transportation options, and information desks.
    • In case of any issues or concerns, passengers can seek assistance from the Air Astana Terminal SAL ticket counter or the airport’s information desk.
Air Astana SAL Terminal - Monseñor Óscar Arnulfo Romero International Airport

Queries Handled by Air Astana SAL Terminal

The Air Astana Terminal SAL is equipped to handle various queries and concerns from passengers. Some of the common queries that can be addressed at the terminal include:
    • Flight information: Air Astana Terminal SAL Passengers can inquire about flight schedules, delays, cancellations, or any other flight-related information.
    • Check-in and baggage: The Air Astana Terminal SAL can assist with check-in procedures, baggage allowances, excess baggage fees, and special baggage handling requirements.
    • Special assistance: Air Astana Terminal SAL Passengers with disabilities or special needs can request assistance at the terminal, such as wheelchair services, assistance during boarding and disembarking, or special dietary requirements.
    • Visa and entry requirements: Air Astana Terminal SAL Passengers can seek clarification on visa requirements, entry procedures, and any other travel-related documents needed for their destination.
    • Lost and found: In case of lost or misplaced items, passengers can contact the Air Astana Terminal SAL staff for assistance in locating and retrieving their belongings.
    • Seat assignments and upgrades: Air Astana Terminal SAL Passengers can inquire about seat assignments, upgrades, or any other preferences related to their flight bookings.
    • Connecting flights: For passengers with connecting flights, the Air Astana Terminal SAL can provide information regarding transfer procedures, connecting flight details, and any necessary assistance.

Air Astana Facilities and Services Available at Monseñor Óscar Arnulfo Romero International Airport

SAL Air Astana Terminal passengers traveling through Monseñor Óscar Arnulfo Romero International Airport (SAL) can enjoy various facilities and services to enhance their travel experience. Some of these amenities include:
    • Check-in: SAL Air Astana Terminal offers both online and airport check-in options for passengers. Online check-in is available up to 24 hours before departure, while airport check-in counters open three hours prior to the scheduled departure time.
    • Baggage Services: SAL Air Astana Terminal has baggage handling services, including baggage allowances, excess baggage fees, and special handling requirements for sports equipment or fragile items.
    • Duty-free shopping: SAL Air Astana Terminal offers a variety of duty-free shopping options, where passengers can purchase items such as perfumes, cosmetics, electronics, and local souvenirs.
    • Food and Beverage: There are numerous food and beverage outlets at SAL Air Astana Terminal , catering to various tastes and dietary preferences. Passengers can enjoy a meal or snack before their flight.
    • Wi-Fi: Free Wi-Fi is available throughout SAL Air Astana Terminal, allowing passengers to stay connected while waiting for their flight.
    • Currency Exchange: SAL Air Astana Terminal has currency exchange services, where passengers can convert their money into the local currency of their destination.
    • Connecting Flights: For passengers with connecting flights, SAL Air Astana Terminal offers transfer services and assistance to ensure a smooth and convenient transition between flights.
By taking advantage of these facilities and services at SAL Airport, SAL Air Astana Terminal passengers can enjoy a comfortable and stress-free travel experience.

Why Must You Choose Air Astana SAL Terminal?

Choosing SAL Air Astana Terminal for your travel needs comes with several benefits:
    • Convenient location: SAL Airport is one of the busiest and most well-connected airports in the world, providing easy access to various destinations. This makes it an ideal choice for both domestic and international travel.
    • Modern facilities: SAL Airport is equipped with modern facilities and amenities, ensuring a comfortable and hassle-free travel experience for passengers. These facilities include lounges, duty-free shopping, food and beverage outlets, and free Wi-Fi.
    • Efficient services: Air Astana provides efficient services at SAL Terminal, including online and airport check-in, baggage handling, and special assistance for passengers with disabilities or special needs.
    • Reliable and punctual flights: SAL Air Astana Terminal is known for its reliable and punctual flight services, ensuring passengers reach their destinations on time.
    • Competitive pricing: SAL Air Astana Terminal offers competitive pricing for its flights, making it an affordable option for travelers.
    • Excellent customer service: Air Astana’s customer service team is available round the clock to address any queries or concerns passengers may have, ensuring a smooth and enjoyable travel experience.
By choosing Air Astana SAL Terminal for your travel needs, you can enjoy a convenient, comfortable, and affordable travel experience, backed by excellent customer service and reliable flight services.

Parking and Transportation at Monseñor Óscar Arnulfo Romero International Airport

Monseñor Óscar Arnulfo Romero International Airport (SAL) offers various parking and transportation options for passengers:
    • Parking: SAL Airport provides both short-term and long-term parking options. Short-term parking is available near the terminals, while long-term parking is available at a more economical rate in designated areas. Passengers can also opt for valet parking or off-airport parking services for added convenience.
    • Public transportation: SAL Airport is well-connected to San Salvador City and the surrounding areas through various public transportation options. This includes the AirTrain, which connects the airport to the city’s subway and bus lines, as well as the Long Island Rail Road (LIRR).
    • Taxis: Taxis are readily available at SAL Airport, providing a convenient and direct mode of transportation to your destination. Passengers can expect a flat rate fare for taxis traveling between SAL and Manhattan.
    • Ride-hailing services: Popular ride-hailing services such as Uber and Lyft are also available at SAL Airport, providing a convenient and affordable alternative to traditional taxis.
    • Shuttle services: SAL Airport offers various shuttle services, including shared-ride vans and airport shuttles, which can transport passengers to their desired destinations.
    • Car rentals: Several car rental companies operate at SAL Airport, providing passengers with the option to rent a vehicle for their stay in San Salvador City.
By choosing the parking and transportation option that best suits their needs, passengers can ensure a convenient and hassle-free travel experience at SAL Airport.

Nearby Hotels and Accommodation at Monseñor Óscar Arnulfo Romero International Airport

There are several nearby hotels and accommodations available for passengers traveling through Monseñor Óscar Arnulfo Romero International Airport (SAL):
    • TWA Hotel: Located at SAL Airport, the TWA Hotel is a retro-themed hotel that offers direct access to Terminal 5. The hotel features a rooftop pool, fitness center, and several dining options.
    • Crowne Plaza SAL Airport: Situated just a few miles from SAL Airport, the Crowne Plaza SAL Airport offers a complimentary airport shuttle service, a fitness center, and on-site dining options.
    • Courtyard by Marriott SAL Airport: The Courtyard by Marriott SAL Airport is a modern hotel located near SAL Airport, offering a complimentary airport shuttle service, a fitness center, and an on-site restaurant.
    • Hilton San Salvador SAL Airport: The Hilton San Salvador SAL Airport is a luxury hotel located near SAL Airport, offering a complimentary airport shuttle service, a fitness center, and an on-site restaurant.
    • Radisson Hotel SAL Airport: The Radisson Hotel SAL Airport is a budget-friendly hotel located near SAL Airport, offering a complimentary airport shuttle service, a fitness center, and an on-site restaurant.
    • Comfort Inn SAL Airport: The Comfort Inn SAL Airport is a budget-friendly hotel located near SAL Airport, offering a complimentary airport shuttle service, a fitness center, and an on-site restaurant.
These nearby hotels and accommodations provide convenient and comfortable options for passengers traveling through SAL Airport, ensuring a hassle-free travel experience.

Special Assistance at Monseñor Óscar Arnulfo Romero International Airport (SAL)

Monseñor Óscar Arnulfo Romero International Airport (SAL) offers special assistance services for passengers with disabilities or special needs:
    • Wheelchair assistance: SAL Airport provides wheelchair assistance for passengers who require mobility assistance. Passengers can request this service through their airline or at the airport terminal.
    • Accessible facilities: SAL Airport has accessible facilities, including restrooms, elevators, and parking spaces, to accommodate passengers with disabilities.
    • Tactile signage: SAL Airport has tactile signage and braille signage to assist visually impaired passengers.
    • Service animals: SAL Airport allows service animals to accompany passengers with disabilities.
    • Special seating: SAL Airport provides special seating arrangements for passengers with disabilities, such as priority boarding and seating near the restroom.
    • Communication assistance: SAL Airport provides communication assistance for passengers who are deaf or hard of hearing, such as visual paging and TTY phones.
    • Medical services: SAL Airport has medical services available for passengers who require medical assistance, such as first aid and emergency medical care.
Passengers with disabilities or special needs are advised to inform their airline of their requirements in advance to ensure a smooth and comfortable travel experience at SAL Airport.

Air Astana Lounges and Waiting Areas at Monseñor Óscar Arnulfo Romero International Airport

Air Astana operate its own lounges at Monseñor Óscar Arnulfo Romero International Airport (SAL). Passengers traveling with Air Astana can access select lounges at SAL Airport, depending on their fare class or frequent flyer status.Air Astana passengers can access lounges operated by other airlines or independent lounge operators at SAL Airport. Some of the lounges that Air Astana passengers can access include:
    • British Airways Galleries Lounge: Located in Terminal 7, the British Airways Galleries Lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
    • Delta Sky Club: Located in Terminal 4, the Delta Sky Club offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
    • Lufthansa Business Lounge: Located in Terminal 1, the Lufthansa Business Lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
    • Swiss Business Lounge: Located in Terminal 4, the Swiss Business Lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
    • Primeclass Lounge: Located in Terminal 1, the Primeclass Lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
Passengers can check with their airline or lounge operator to confirm their eligibility for lounge access and any associated fees. In addition to lounges, SAL Airport also offers several waiting areas and seating areas for passengers to relax and wait for their flights. These areas are equipped with comfortable seating, charging stations, and Wi-Fi access.

FAQs on SAL Airport Terminal Air Astana

What terminal does Air Astana fly out of at SAL Airport?

Air Astana flies out of Terminal 1 at SAL Airport.

Where is the Air Astana check-in counter located at Monseñor Óscar Arnulfo Romero International Airport (SAL)?

The Air Astana check-in counter is located in Terminal 1 at Monseñor Óscar Arnulfo Romero International Airport (SAL).

Does Monseñor Óscar Arnulfo Romero International Airport have a Air Astana lounge?

Monseñor Óscar Arnulfo Romero International Airport does not have a dedicated Air Astana lounge. However, passengers traveling with Air Astana may have access to select lounges operated by other airlines or independent lounge operators.

Where can I find the Air Astana baggage claim area at Monseñor Óscar Arnulfo Romero International Airport?

The Air Astana baggage claim area is located in Terminal 1 at Monseñor Óscar Arnulfo Romero International Airport.

Does Monseñor Óscar Arnulfo Romero International Airport (SAL) have a hotel?

Yes, Monseñor Óscar Arnulfo Romero International Airport (SAL) has a hotel, the TWA Hotel, located at Terminal 5.

Where can I exchange currency at SAL Airport?

Currency exchange services are available at several locations throughout SAL Airport, including Travelex currency exchange offices.

Where can I find the Air Astana ticket counter at SAL Airport?

The Air Astana ticket counter is located in Terminal 1 at SAL Airport.

Does Monseñor Óscar Arnulfo Romero International Airport have Wi-Fi?

Yes, Monseñor Óscar Arnulfo Romero International Airport has free Wi-Fi available throughout the terminals.

Where can I find a charging station at SAL Airport?

Charging stations are located throughout SAL Airport, including in waiting areas and lounges.

How early should I arrive at SAL Airport for a Air Astana flight?

It is recommended to arrive at SAL Airport at least three hours before a scheduled Air Astana flight.

Can I bring food through security at SAL Airport?

Food is allowed through security at SAL Airport, but liquids are subject to the TSA’s 3-1-1 rule.

Can I store my luggage at SAL Airport?

Luggage storage services are available at several locations throughout SAL Airport.

What is the address of the Air Astana SAL Terminal?

The address of the Air Astana SAL Terminal is San Salvador, El Salvador.

What is the phone number for the Air Astana SAL Terminal?

The phone number for the Air Astana SAL Terminal is 503 2366 9455.

What amenities and services are available at the Monseñor Óscar Arnulfo Romero International Airport (SAL)?

Amenities and services available at Monseñor Óscar Arnulfo Romero International Airport (SAL) include lounges, duty-free shopping, dining options, currency exchange, and more.

What ground transportation options are available at the Air Astana SAL Terminal?

Ground transportation options available at the Air Astana SAL Terminal include taxis, ride-hailing services, shuttles, buses, and trains.

Are there any nearby hotels or accommodations for Air Astana passengers at Monseñor Óscar Arnulfo Romero International Airport?

There are several nearby hotels and accommodations for Air Astana passengers at Monseñor Óscar Arnulfo Romero International Airport, including the TWA Hotel, the Courtyard by Marriott SAL Airport, and the Hilton San Salvador SAL Airport.

What special assistance is available at the Air Astana SAL Terminal?

Special assistance is available at the Air Astana SAL Terminal for passengers with disabilities or special needs, including wheelchair assistance, accessible facilities, and communication assistance.

What is the process for handling lost or delayed baggage at the Monseñor Óscar Arnulfo Romero International Airport?

The process for handling lost or delayed baggage at Monseñor Óscar Arnulfo Romero International Airport involves filing a report with the airline’s baggage services office and providing a detailed description of the baggage.

How can I contact the Air Astana SAL Terminal for further assistance?

To contact the Air Astana SAL Terminal for further assistance, passengers can call 503 2366 9455 or visit the Air Astana ticket counter in Terminal 1.

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