
What is the Air Astana GDL Terminal Address and Location Map?
The Air Astana GDL Terminal is located at Terminal 1 of Guadalajara International Airport (GDL). The official address is:Carretera Guadalajara Chapala Km 17.5, 45659 Tlajomulco de Zúñiga, Jalisco, Mexico
The Air Astana GDL Terminal is conveniently located within Terminal 1 at the Guadalajara International Airport (GDL). Passengers can easily navigate the terminal using the comprehensive terminal maps and signage provided at the airport.Air Astana GDL Terminal Map
To help you navigate the terminal, you can refer to the interactive map available on the GDL Airport’s official website. This map provides a detailed layout of Terminal 1, highlighting the location of check-in counters, security checkpoints, departure gates, and other amenities. By using this map, you can easily find your way around the terminal and locate the necessary facilities for a smooth travel experience with Air Astana.How to Contact Air Astana Terminal GDL?
To contact Air Astana Terminal at GDL Airport, you can use the following options:| Airport Name | Guadalajara International Airport |
| Guadalajara International Airport Address | Carretera Guadalajara Chapala Km 17.5, 45659 Tlajomulco de Zúñiga, Jalisco, Mexico |
| Guadalajara International Airport Phone Number | +1-877-777-6741 / 52 33 3688 5248 |
| Air Astana Contact Number | +7 (727) 244 44 77 |
| Guadalajara International Airport Code | GDL |
| Air Astana Ticket Counter Hours | 24/7 |
| Type | International |
| Air Astana GDL Terminals | Terminal 1 |
| Air Astana Official Website | https://airastana.com/kaz-en |
| Official YouTube | https://www.youtube.com/channel/ |
| Official Facebook | https://www.facebook.com/airastana/ |
| Official Instagram | https://www.instagram.com/airastana/ |
GDL Air Astana Terminal Departure
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- Air Astana flies out of Air Astana Terminal GDL at Guadalajara International Airport (GDL).
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- Air Astana Terminal GDL Passengers should proceed to Terminal 1 for check-in, security screening, and other pre-flight procedures.
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- It is recommended to arrive at least three hours before the scheduled departure time to allow ample time for check-in and security procedures.
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- The Air Astana Terminal GDL check-in counter is located in Terminal 1, with signage clearly marking its location.
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- After checking in, passengers can proceed to the security checkpoint, which is also located in Air Astana Terminal GDL.
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- Once through security, Air Astana Terminal GDL passengers can proceed to their designated departure gate for boarding.
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- Air Astana Terminal GDL offers various amenities and services for passengers, including lounges, dining options, and duty-free shopping.
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- Air Astana Terminal GDL Passengers should check their flight status and any updates on departure times or gates on the airport’s flight information display screens.
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- In case of any issues or concerns, passengers can seek assistance from the Air Astana Terminal GDL ticket counter or the airport’s information desk.
Air Astana GDL Terminal Arrivals
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- Air Astana flights arrive at Air Astana Terminal GDL at Guadalajara International Airport (GDL).
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- Upon arrival, passengers should proceed to the immigration and customs area located in Air Astana Terminal GDL.
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- Air Astana Terminal GDL Passengers should have their travel documents, including their passport and any necessary visas, ready for inspection by immigration officials.
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- After clearing immigration, Air Astana Terminal GDL passengers can proceed to baggage claim to retrieve their checked luggage.
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- Signage throughout the airport will direct passengers to the correct baggage claim area for their flight.
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- Once Air Astana Terminal GDL passengers have retrieved their luggage, they can proceed to the customs inspection area.
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- After clearing customs, Air Astana Terminal GDL passengers can exit the terminal and proceed to their final destination.
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- Air Astana Terminal GDL offers various amenities and services for arriving passengers, including currency exchange, ground transportation options, and information desks.
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- In case of any issues or concerns, passengers can seek assistance from the Air Astana Terminal GDL ticket counter or the airport’s information desk.

Queries Handled by Air Astana GDL Terminal
The Air Astana Terminal GDL is equipped to handle various queries and concerns from passengers. Some of the common queries that can be addressed at the terminal include:-
- Flight information: Air Astana Terminal GDL Passengers can inquire about flight schedules, delays, cancellations, or any other flight-related information.
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- Check-in and baggage: The Air Astana Terminal GDL can assist with check-in procedures, baggage allowances, excess baggage fees, and special baggage handling requirements.
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- Special assistance: Air Astana Terminal GDL Passengers with disabilities or special needs can request assistance at the terminal, such as wheelchair services, assistance during boarding and disembarking, or special dietary requirements.
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- Visa and entry requirements: Air Astana Terminal GDL Passengers can seek clarification on visa requirements, entry procedures, and any other travel-related documents needed for their destination.
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- Lost and found: In case of lost or misplaced items, passengers can contact the Air Astana Terminal GDL staff for assistance in locating and retrieving their belongings.
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- Seat assignments and upgrades: Air Astana Terminal GDL Passengers can inquire about seat assignments, upgrades, or any other preferences related to their flight bookings.
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- Connecting flights: For passengers with connecting flights, the Air Astana Terminal GDL can provide information regarding transfer procedures, connecting flight details, and any necessary assistance.
Air Astana Facilities and Services Available at Guadalajara International Airport
GDL Air Astana Terminal passengers traveling through Guadalajara International Airport (GDL) can enjoy various facilities and services to enhance their travel experience. Some of these amenities include:-
- Check-in: GDL Air Astana Terminal offers both online and airport check-in options for passengers. Online check-in is available up to 24 hours before departure, while airport check-in counters open three hours prior to the scheduled departure time.
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- Baggage Services: GDL Air Astana Terminal has baggage handling services, including baggage allowances, excess baggage fees, and special handling requirements for sports equipment or fragile items.
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- Duty-free shopping: GDL Air Astana Terminal offers a variety of duty-free shopping options, where passengers can purchase items such as perfumes, cosmetics, electronics, and local souvenirs.
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- Food and Beverage: There are numerous food and beverage outlets at GDL Air Astana Terminal , catering to various tastes and dietary preferences. Passengers can enjoy a meal or snack before their flight.
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- Wi-Fi: Free Wi-Fi is available throughout GDL Air Astana Terminal, allowing passengers to stay connected while waiting for their flight.
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- Currency Exchange: GDL Air Astana Terminal has currency exchange services, where passengers can convert their money into the local currency of their destination.
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- Connecting Flights: For passengers with connecting flights, GDL Air Astana Terminal offers transfer services and assistance to ensure a smooth and convenient transition between flights.
Why Must You Choose Air Astana GDL Terminal?
Choosing GDL Air Astana Terminal for your travel needs comes with several benefits:-
- Convenient location: GDL Airport is one of the busiest and most well-connected airports in the world, providing easy access to various destinations. This makes it an ideal choice for both domestic and international travel.
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- Modern facilities: GDL Airport is equipped with modern facilities and amenities, ensuring a comfortable and hassle-free travel experience for passengers. These facilities include lounges, duty-free shopping, food and beverage outlets, and free Wi-Fi.
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- Efficient services: Air Astana provides efficient services at GDL Terminal, including online and airport check-in, baggage handling, and special assistance for passengers with disabilities or special needs.
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- Reliable and punctual flights: GDL Air Astana Terminal is known for its reliable and punctual flight services, ensuring passengers reach their destinations on time.
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- Competitive pricing: GDL Air Astana Terminal offers competitive pricing for its flights, making it an affordable option for travelers.
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- Excellent customer service: Air Astana’s customer service team is available round the clock to address any queries or concerns passengers may have, ensuring a smooth and enjoyable travel experience.
Parking and Transportation at Guadalajara International Airport
Guadalajara International Airport (GDL) offers various parking and transportation options for passengers:-
- Parking: GDL Airport provides both short-term and long-term parking options. Short-term parking is available near the terminals, while long-term parking is available at a more economical rate in designated areas. Passengers can also opt for valet parking or off-airport parking services for added convenience.
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- Public transportation: GDL Airport is well-connected to Guadalajara City and the surrounding areas through various public transportation options. This includes the AirTrain, which connects the airport to the city’s subway and bus lines, as well as the Long Island Rail Road (LIRR).
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- Taxis: Taxis are readily available at GDL Airport, providing a convenient and direct mode of transportation to your destination. Passengers can expect a flat rate fare for taxis traveling between GDL and Manhattan.
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- Ride-hailing services: Popular ride-hailing services such as Uber and Lyft are also available at GDL Airport, providing a convenient and affordable alternative to traditional taxis.
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- Shuttle services: GDL Airport offers various shuttle services, including shared-ride vans and airport shuttles, which can transport passengers to their desired destinations.
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- Car rentals: Several car rental companies operate at GDL Airport, providing passengers with the option to rent a vehicle for their stay in Guadalajara City.
Nearby Hotels and Accommodation at Guadalajara International Airport
There are several nearby hotels and accommodations available for passengers traveling through Guadalajara International Airport (GDL):-
- TWA Hotel: Located at GDL Airport, the TWA Hotel is a retro-themed hotel that offers direct access to Terminal 5. The hotel features a rooftop pool, fitness center, and several dining options.
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- Crowne Plaza GDL Airport: Situated just a few miles from GDL Airport, the Crowne Plaza GDL Airport offers a complimentary airport shuttle service, a fitness center, and on-site dining options.
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- Courtyard by Marriott GDL Airport: The Courtyard by Marriott GDL Airport is a modern hotel located near GDL Airport, offering a complimentary airport shuttle service, a fitness center, and an on-site restaurant.
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- Hilton Guadalajara GDL Airport: The Hilton Guadalajara GDL Airport is a luxury hotel located near GDL Airport, offering a complimentary airport shuttle service, a fitness center, and an on-site restaurant.
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- Radisson Hotel GDL Airport: The Radisson Hotel GDL Airport is a budget-friendly hotel located near GDL Airport, offering a complimentary airport shuttle service, a fitness center, and an on-site restaurant.
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- Comfort Inn GDL Airport: The Comfort Inn GDL Airport is a budget-friendly hotel located near GDL Airport, offering a complimentary airport shuttle service, a fitness center, and an on-site restaurant.
Special Assistance at Guadalajara International Airport (GDL)
Guadalajara International Airport (GDL) offers special assistance services for passengers with disabilities or special needs:-
- Wheelchair assistance: GDL Airport provides wheelchair assistance for passengers who require mobility assistance. Passengers can request this service through their airline or at the airport terminal.
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- Accessible facilities: GDL Airport has accessible facilities, including restrooms, elevators, and parking spaces, to accommodate passengers with disabilities.
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- Tactile signage: GDL Airport has tactile signage and braille signage to assist visually impaired passengers.
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- Service animals: GDL Airport allows service animals to accompany passengers with disabilities.
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- Special seating: GDL Airport provides special seating arrangements for passengers with disabilities, such as priority boarding and seating near the restroom.
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- Communication assistance: GDL Airport provides communication assistance for passengers who are deaf or hard of hearing, such as visual paging and TTY phones.
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- Medical services: GDL Airport has medical services available for passengers who require medical assistance, such as first aid and emergency medical care.
Air Astana Lounges and Waiting Areas at Guadalajara International Airport
Air Astana operate its own lounges at Guadalajara International Airport (GDL). Passengers traveling with Air Astana can access select lounges at GDL Airport, depending on their fare class or frequent flyer status. Air Astana passengers can access lounges operated by other airlines or independent lounge operators at GDL Airport. Some of the lounges that Air Astana passengers can access include:-
- British Airways Galleries Lounge: Located in Terminal 7, the British Airways Galleries Lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
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- Delta Sky Club: Located in Terminal 4, the Delta Sky Club offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
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- Lufthansa Business Lounge: Located in Terminal 1, the Lufthansa Business Lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
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- Swiss Business Lounge: Located in Terminal 4, the Swiss Business Lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
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- Primeclass Lounge: Located in Terminal 1, the Primeclass Lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
FAQs on GDL Airport Terminal Air Astana
Air Astana flies out of Terminal 1 at GDL Airport.
The Air Astana check-in counter is located in Terminal 1 at Guadalajara International Airport (GDL).
Guadalajara International Airport does not have a dedicated Air Astana lounge. However, passengers traveling with Air Astana may have access to select lounges operated by other airlines or independent lounge operators.
The Air Astana baggage claim area is located in Terminal 1 at Guadalajara International Airport.
Yes, Guadalajara International Airport (GDL) has a hotel, the TWA Hotel, located at Terminal 5.
Currency exchange services are available at several locations throughout GDL Airport, including Travelex currency exchange offices.
The Air Astana ticket counter is located in Terminal 1 at GDL Airport.
Yes, Guadalajara International Airport has free Wi-Fi available throughout the terminals.
Charging stations are located throughout GDL Airport, including in waiting areas and lounges.
It is recommended to arrive at GDL Airport at least three hours before a scheduled Air Astana flight.
Food is allowed through security at GDL Airport, but liquids are subject to the TSA’s 3-1-1 rule.
Luggage storage services are available at several locations throughout GDL Airport.
The address of the Air Astana GDL Terminal is Carretera Guadalajara Chapala Km 17.5, 45659 Tlajomulco de Zúñiga, Jalisco, Mexico.
The phone number for the Air Astana GDL Terminal is 52 33 3688 5248.
Amenities and services available at Guadalajara International Airport (GDL) include lounges, duty-free shopping, dining options, currency exchange, and more.
Ground transportation options available at the Air Astana GDL Terminal include taxis, ride-hailing services, shuttles, buses, and trains.
There are several nearby hotels and accommodations for Air Astana passengers at Guadalajara International Airport, including the TWA Hotel, the Courtyard by Marriott GDL Airport, and the Hilton Guadalajara GDL Airport.
Special assistance is available at the Air Astana GDL Terminal for passengers with disabilities or special needs, including wheelchair assistance, accessible facilities, and communication assistance.
The process for handling lost or delayed baggage at Guadalajara International Airport involves filing a report with the airline’s baggage services office and providing a detailed description of the baggage.
To contact the Air Astana GDL Terminal for further assistance, passengers can call 52 33 3688 5248 or visit the Air Astana ticket counter in Terminal 1.
