As one of the leading airlines in Central Asia, Air Astana has established a strong presence at the Charles de Gaulle Airport (CDG) in Paris City. The Air Astana CDG Terminal serves as a crucial hub for passengers traveling between the United States and Kazakhstan, offering a seamless and convenient experience.
Air Astana CDG Terminal - Charles de Gaulle Airport

What is the Air Astana CDG Terminal Address and Location Map?

The Air Astana CDG Terminal is located at Terminal 1 of Charles de Gaulle Airport (CDG). The official address is:

95700 Roissy-en-France, France

The Air Astana CDG Terminal is conveniently located within Terminal 1 at the Charles de Gaulle Airport (CDG). Passengers can easily navigate the terminal using the comprehensive terminal maps and signage provided at the airport.

Air Astana CDG Terminal Map

To help you navigate the terminal, you can refer to the interactive map available on the CDG Airport’s official website. This map provides a detailed layout of Terminal 1, highlighting the location of check-in counters, security checkpoints, departure gates, and other amenities. By using this map, you can easily find your way around the terminal and locate the necessary facilities for a smooth travel experience with Air Astana.

How to Contact Air Astana Terminal CDG?

To contact Air Astana Terminal at CDG Airport, you can use the following options:
Airport NameCharles de Gaulle Airport
Charles de Gaulle Airport Address95700 Roissy-en-France, France
Charles de Gaulle Airport Phone Number+1-877-445-3112 /  33 1 70 36 39 50
Air Astana Contact Number+7 (727) 244 44 77
Charles de Gaulle Airport CodeCDG
Air Astana Ticket Counter Hours24/7
TypeInternational
Air Astana CDG TerminalsTerminal 1
Air Astana Official Websitehttps://airastana.com/kaz-en
Official YouTubehttps://www.youtube.com/channel/
Official Facebookhttps://www.facebook.com/airastana/
Official Instagramhttps://www.instagram.com/airastana/
Passengers can refer to the Air Astana website or speak to their airline representatives at the CDG Terminal check-in counters or gates for any terminal-specific information or assistance they may require.

CDG Air Astana Terminal Departure

    • Air Astana flies out of Air Astana Terminal CDG at Charles de Gaulle Airport (CDG).
    • Air Astana Terminal CDG Passengers should proceed to Terminal 1 for check-in, security screening, and other pre-flight procedures.
    • It is recommended to arrive at least three hours before the scheduled departure time to allow ample time for check-in and security procedures.
    • The Air Astana Terminal CDG check-in counter is located in Terminal 1, with signage clearly marking its location.
    • After checking in, passengers can proceed to the security checkpoint, which is also located in Air Astana Terminal CDG.
    • Once through security, Air Astana Terminal CDG passengers can proceed to their designated departure gate for boarding.
    • Air Astana Terminal CDG offers various amenities and services for passengers, including lounges, dining options, and duty-free shopping.
    • Air Astana Terminal CDG Passengers should check their flight status and any updates on departure times or gates on the airport’s flight information display screens.
    • In case of any issues or concerns, passengers can seek assistance from the Air Astana Terminal CDG ticket counter or the airport’s information desk.

Air Astana CDG Terminal Arrivals

    • Air Astana flights arrive at Air Astana Terminal CDG at Charles de Gaulle Airport (CDG).
    • Upon arrival, passengers should proceed to the immigration and customs area located in Air Astana Terminal CDG.
    • Air Astana Terminal CDG Passengers should have their travel documents, including their passport and any necessary visas, ready for inspection by immigration officials.
    • After clearing immigration, Air Astana Terminal CDG passengers can proceed to baggage claim to retrieve their checked luggage.
    • Signage throughout the airport will direct passengers to the correct baggage claim area for their flight.
    • Once Air Astana Terminal CDG passengers have retrieved their luggage, they can proceed to the customs inspection area.
    • After clearing customs, Air Astana Terminal CDG passengers can exit the terminal and proceed to their final destination.
    • Air Astana Terminal CDG offers various amenities and services for arriving passengers, including currency exchange, ground transportation options, and information desks.
    • In case of any issues or concerns, passengers can seek assistance from the Air Astana Terminal CDG ticket counter or the airport’s information desk.
Air Astana CDG Terminal - Charles de Gaulle Airport

Queries Handled by Air Astana CDG Terminal

The Air Astana Terminal CDG is equipped to handle various queries and concerns from passengers. Some of the common queries that can be addressed at the terminal include:
    • Flight information: Air Astana Terminal CDG Passengers can inquire about flight schedules, delays, cancellations, or any other flight-related information.
    • Check-in and baggage: The Air Astana Terminal CDG can assist with check-in procedures, baggage allowances, excess baggage fees, and special baggage handling requirements.
    • Special assistance: Air Astana Terminal CDG Passengers with disabilities or special needs can request assistance at the terminal, such as wheelchair services, assistance during boarding and disembarking, or special dietary requirements.
    • Visa and entry requirements: Air Astana Terminal CDG Passengers can seek clarification on visa requirements, entry procedures, and any other travel-related documents needed for their destination.
    • Lost and found: In case of lost or misplaced items, passengers can contact the Air Astana Terminal CDG staff for assistance in locating and retrieving their belongings.
    • Seat assignments and upgrades: Air Astana Terminal CDG Passengers can inquire about seat assignments, upgrades, or any other preferences related to their flight bookings.
    • Connecting flights: For passengers with connecting flights, the Air Astana Terminal CDG can provide information regarding transfer procedures, connecting flight details, and any necessary assistance.

Air Astana Facilities and Services Available at Charles de Gaulle Airport

CDG Air Astana Terminal passengers traveling through Charles de Gaulle Airport (CDG) can enjoy various facilities and services to enhance their travel experience. Some of these amenities include:
    • Check-in: CDG Air Astana Terminal offers both online and airport check-in options for passengers. Online check-in is available up to 24 hours before departure, while airport check-in counters open three hours prior to the scheduled departure time.
    • Baggage Services: CDG Air Astana Terminal has baggage handling services, including baggage allowances, excess baggage fees, and special handling requirements for sports equipment or fragile items.
    • Duty-free shopping: CDG Air Astana Terminal offers a variety of duty-free shopping options, where passengers can purchase items such as perfumes, cosmetics, electronics, and local souvenirs.
    • Food and Beverage: There are numerous food and beverage outlets at CDG Air Astana Terminal , catering to various tastes and dietary preferences. Passengers can enjoy a meal or snack before their flight.
    • Wi-Fi: Free Wi-Fi is available throughout CDG Air Astana Terminal, allowing passengers to stay connected while waiting for their flight.
    • Currency Exchange: CDG Air Astana Terminal has currency exchange services, where passengers can convert their money into the local currency of their destination.
    • Connecting Flights: For passengers with connecting flights, CDG Air Astana Terminal offers transfer services and assistance to ensure a smooth and convenient transition between flights.
By taking advantage of these facilities and services at CDG Airport, CDG Air Astana Terminal passengers can enjoy a comfortable and stress-free travel experience.

Why Must You Choose Air Astana CDG Terminal?

Choosing CDG Air Astana Terminal for your travel needs comes with several benefits:
    • Convenient location: CDG Airport is one of the busiest and most well-connected airports in the world, providing easy access to various destinations. This makes it an ideal choice for both domestic and international travel.
    • Modern facilities: CDG Airport is equipped with modern facilities and amenities, ensuring a comfortable and hassle-free travel experience for passengers. These facilities include lounges, duty-free shopping, food and beverage outlets, and free Wi-Fi.
    • Efficient services: Air Astana provides efficient services at CDG Terminal, including online and airport check-in, baggage handling, and special assistance for passengers with disabilities or special needs.
    • Reliable and punctual flights: CDG Air Astana Terminal is known for its reliable and punctual flight services, ensuring passengers reach their destinations on time.
    • Competitive pricing: CDG Air Astana Terminal offers competitive pricing for its flights, making it an affordable option for travelers.
    • Excellent customer service: Air Astana’s customer service team is available round the clock to address any queries or concerns passengers may have, ensuring a smooth and enjoyable travel experience.
By choosing Air Astana CDG Terminal for your travel needs, you can enjoy a convenient, comfortable, and affordable travel experience, backed by excellent customer service and reliable flight services.

Parking and Transportation at Charles de Gaulle Airport

Charles de Gaulle Airport (CDG) offers various parking and transportation options for passengers:
    • Parking: CDG Airport provides both short-term and long-term parking options. Short-term parking is available near the terminals, while long-term parking is available at a more economical rate in designated areas. Passengers can also opt for valet parking or off-airport parking services for added convenience.
    • Public transportation: CDG Airport is well-connected to Paris City and the surrounding areas through various public transportation options. This includes the AirTrain, which connects the airport to the city’s subway and bus lines, as well as the Long Island Rail Road (LIRR).
    • Taxis: Taxis are readily available at CDG Airport, providing a convenient and direct mode of transportation to your destination. Passengers can expect a flat rate fare for taxis traveling between CDG and Manhattan.
    • Ride-hailing services: Popular ride-hailing services such as Uber and Lyft are also available at CDG Airport, providing a convenient and affordable alternative to traditional taxis.
    • Shuttle services: CDG Airport offers various shuttle services, including shared-ride vans and airport shuttles, which can transport passengers to their desired destinations.
    • Car rentals: Several car rental companies operate at CDG Airport, providing passengers with the option to rent a vehicle for their stay in Paris City.
By choosing the parking and transportation option that best suits their needs, passengers can ensure a convenient and hassle-free travel experience at CDG Airport.

Nearby Hotels and Accommodation at Charles de Gaulle Airport

There are several nearby hotels and accommodations available for passengers traveling through Charles de Gaulle Airport (CDG):
    • TWA Hotel: Located at CDG Airport, the TWA Hotel is a retro-themed hotel that offers direct access to Terminal 5. The hotel features a rooftop pool, fitness center, and several dining options.
    • Crowne Plaza CDG Airport: Situated just a few miles from CDG Airport, the Crowne Plaza CDG Airport offers a complimentary airport shuttle service, a fitness center, and on-site dining options.
    • Courtyard by Marriott CDG Airport: The Courtyard by Marriott CDG Airport is a modern hotel located near CDG Airport, offering a complimentary airport shuttle service, a fitness center, and an on-site restaurant.
    • Hilton Paris CDG Airport: The Hilton Paris CDG Airport is a luxury hotel located near CDG Airport, offering a complimentary airport shuttle service, a fitness center, and an on-site restaurant.
    • Radisson Hotel CDG Airport: The Radisson Hotel CDG Airport is a budget-friendly hotel located near CDG Airport, offering a complimentary airport shuttle service, a fitness center, and an on-site restaurant.
    • Comfort Inn CDG Airport: The Comfort Inn CDG Airport is a budget-friendly hotel located near CDG Airport, offering a complimentary airport shuttle service, a fitness center, and an on-site restaurant.
These nearby hotels and accommodations provide convenient and comfortable options for passengers traveling through CDG Airport, ensuring a hassle-free travel experience.

Special Assistance at Charles de Gaulle Airport (CDG)

Charles de Gaulle Airport (CDG) offers special assistance services for passengers with disabilities or special needs:
    • Wheelchair assistance: CDG Airport provides wheelchair assistance for passengers who require mobility assistance. Passengers can request this service through their airline or at the airport terminal.
    • Accessible facilities: CDG Airport has accessible facilities, including restrooms, elevators, and parking spaces, to accommodate passengers with disabilities.
    • Tactile signage: CDG Airport has tactile signage and braille signage to assist visually impaired passengers.
    • Service animals: CDG Airport allows service animals to accompany passengers with disabilities.
    • Special seating: CDG Airport provides special seating arrangements for passengers with disabilities, such as priority boarding and seating near the restroom.
    • Communication assistance: CDG Airport provides communication assistance for passengers who are deaf or hard of hearing, such as visual paging and TTY phones.
    • Medical services: CDG Airport has medical services available for passengers who require medical assistance, such as first aid and emergency medical care.
Passengers with disabilities or special needs are advised to inform their airline of their requirements in advance to ensure a smooth and comfortable travel experience at CDG Airport.

Air Astana Lounges and Waiting Areas at Charles de Gaulle Airport

Air Astana operate its own lounges at Charles de Gaulle Airport (CDG). Passengers traveling with Air Astana can access select lounges at CDG Airport, depending on their fare class or frequent flyer status.Air Astana passengers can access lounges operated by other airlines or independent lounge operators at CDG Airport. Some of the lounges that Air Astana passengers can access include:
    • British Airways Galleries Lounge: Located in Terminal 7, the British Airways Galleries Lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
    • Delta Sky Club: Located in Terminal 4, the Delta Sky Club offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
    • Lufthansa Business Lounge: Located in Terminal 1, the Lufthansa Business Lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
    • Swiss Business Lounge: Located in Terminal 4, the Swiss Business Lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
    • Primeclass Lounge: Located in Terminal 1, the Primeclass Lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
Passengers can check with their airline or lounge operator to confirm their eligibility for lounge access and any associated fees. In addition to lounges, CDG Airport also offers several waiting areas and seating areas for passengers to relax and wait for their flights. These areas are equipped with comfortable seating, charging stations, and Wi-Fi access.

FAQs on CDG Airport Terminal Air Astana

What terminal does Air Astana fly out of at CDG Airport?

Air Astana flies out of Terminal 1 at CDG Airport.

Where is the Air Astana check-in counter located at Charles de Gaulle Airport (CDG)?

The Air Astana check-in counter is located in Terminal 1 at Charles de Gaulle Airport (CDG).

Does Charles de Gaulle Airport have a Air Astana lounge?

Charles de Gaulle Airport does not have a dedicated Air Astana lounge. However, passengers traveling with Air Astana may have access to select lounges operated by other airlines or independent lounge operators.

Where can I find the Air Astana baggage claim area at Charles de Gaulle Airport?

The Air Astana baggage claim area is located in Terminal 1 at Charles de Gaulle Airport.

Does Charles de Gaulle Airport (CDG) have a hotel?

Yes, Charles de Gaulle Airport (CDG) has a hotel, the TWA Hotel, located at Terminal 5.

Where can I exchange currency at CDG Airport?

Currency exchange services are available at several locations throughout CDG Airport, including Travelex currency exchange offices.

Where can I find the Air Astana ticket counter at CDG Airport?

The Air Astana ticket counter is located in Terminal 1 at CDG Airport.

Does Charles de Gaulle Airport have Wi-Fi?

Yes, Charles de Gaulle Airport has free Wi-Fi available throughout the terminals.

Where can I find a charging station at CDG Airport?

Charging stations are located throughout CDG Airport, including in waiting areas and lounges.

How early should I arrive at CDG Airport for a Air Astana flight?

It is recommended to arrive at CDG Airport at least three hours before a scheduled Air Astana flight.

Can I bring food through security at CDG Airport?

Food is allowed through security at CDG Airport, but liquids are subject to the TSA’s 3-1-1 rule.

Can I store my luggage at CDG Airport?

Luggage storage services are available at several locations throughout CDG Airport.

What is the address of the Air Astana CDG Terminal?

The address of the Air Astana CDG Terminal is 95700 Roissy-en-France, France.

What is the phone number for the Air Astana CDG Terminal?

The phone number for the Air Astana CDG Terminal is 33 1 70 36 39 50.

What amenities and services are available at the Charles de Gaulle Airport (CDG)?

Amenities and services available at Charles de Gaulle Airport (CDG) include lounges, duty-free shopping, dining options, currency exchange, and more.

What ground transportation options are available at the Air Astana CDG Terminal?

Ground transportation options available at the Air Astana CDG Terminal include taxis, ride-hailing services, shuttles, buses, and trains.

Are there any nearby hotels or accommodations for Air Astana passengers at Charles de Gaulle Airport?

There are several nearby hotels and accommodations for Air Astana passengers at Charles de Gaulle Airport, including the TWA Hotel, the Courtyard by Marriott CDG Airport, and the Hilton Paris CDG Airport.

What special assistance is available at the Air Astana CDG Terminal?

Special assistance is available at the Air Astana CDG Terminal for passengers with disabilities or special needs, including wheelchair assistance, accessible facilities, and communication assistance.

What is the process for handling lost or delayed baggage at the Charles de Gaulle Airport?

The process for handling lost or delayed baggage at Charles de Gaulle Airport involves filing a report with the airline’s baggage services office and providing a detailed description of the baggage.

How can I contact the Air Astana CDG Terminal for further assistance?

To contact the Air Astana CDG Terminal for further assistance, passengers can call 33 1 70 36 39 50 or visit the Air Astana ticket counter in Terminal 1.

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