As a leading low-cost carrier in the Middle East, Air Arabia has been providing its passengers with a seamless travel experience. One of the key hubs for Air Arabia is the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. Here, we’ll explore the Air Arabia GRU Terminal and all the essential information you need to know.
Air Arabia GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport
São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) is one of the busiest airports in the United States, serving millions of passengers annually. Air Arabia operates from Terminal 4 at GRU Airport, a modern facility designed to accommodate the needs of international travelers.

What is the Air Arabia GRU Terminal Address and Location Map?

The Air Arabia GRU Terminal is located at:

Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil

The Air Arabia GRU Terminal is located within Terminal 4 of the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. By having the terminal address and access to the location map, passengers can easily find their way to the Air Arabia check-in and departure areas within the larger GRU Airport complex. This information helps ensure a smooth and seamless travel experience when flying with Air Arabia from the GRU Terminal.

Air Arabia GRU Terminal Location Map

You can find the detailed terminal map on the official GRU Airport website, which will help you locate the Air Arabia check-in counters, security checkpoints, and other essential facilities within Terminal 4. The GRU Airport terminal map shows the layout of the different terminals, concourses, and gates. This will assist you in navigating to the correct area for your Air Arabia flight departures and arrivals.

How to Contact Air Arabia Terminal GRU?

To contact Air Arabia Terminal at GRU Airport, you can use the following details:
Airport Name São Paulo/Guarulhos–Governador André Franco Montoro International Airport
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Address Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Phone Number +1-877-445-3112 /  55 11 2445-2945
Air Arabia Contact Number/Chat Support https://www.airarabia.com/en/contact-centre
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Code GRU
Air Arabia Ticket Counter Hours 24/7
Type International
Air Arabia GRU Terminals Terminal 4
Air Arabia Official Website https://www.airarabia.com/en
Official YouTube https://www.youtube.com/user/airarabiagroup
Official Twitter https://twitter.com/airarabiagroup
Official Facebook https://www.facebook.com/airarabiagroup
Official Instagram https://www.instagram.com/airarabiagroup
This is Air Arabia’s customer service number for GRU Airport, available 24/7 to assist you with your travel-related questions and concerns. You can call this number for information regarding flights, check-in procedures, baggage, or any other queries related to your Air Arabia travel from GRU Airport.

GRU Air Arabia Terminal Departure

When flying with Air Arabia, knowing the details about your departure from Air Arabia GRU Terminal will help make your travel experience as smooth and hassle-free as possible, there are a few things to keep in mind to ensure a stress-free experience:
    • Arrival Time: Arrive at least 3 hours before your scheduled departure time for international flights. This gives you ample time to check-in, go through security, and handle any potential delays.
    • Security and Check-In: Head to the designated Air Arabia check-in counters in Terminal 4. After check-in, proceed to the security checkpoint, and make sure you have all the necessary travel documents, including your passport, visa (if required), and boarding pass.
    • Facilities at Terminal 4: Terminal 4 offers a wide range of facilities including restaurants, duty-free shops, and lounges, so you can relax and grab a bite before boarding.
Make sure to check your flight details for any changes in departure gates and times, and be sure to arrive early at GRU Terminal 4 to enjoy all the amenities it has to offer.

Air Arabia GRU Terminal Arrivals

If you’re arriving at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) on an Air Arabia flight, it’s essential to know the Air Arabia GRU Arrivals Terminal for a smooth transition from your flight to your destination in São Paulo City.
    • Customs and Immigration: After deplaning, you’ll proceed to the customs and immigration area. As an international terminal, GRU Air Arabia Terminal is equipped to handle passengers arriving from all over the world. Be sure to have your passport and any required documentation ready for inspection.
    • Baggage Claim: Once you’ve cleared immigration, proceed to the baggage claim area in Terminal 4 to collect your luggage. Monitor the flight information screens for the designated carousel for your arriving flight.
    • Exiting the Terminal: After retrieving your baggage, you can exit the terminal to catch transportation or head to your onward destination. If you’ve arranged for a taxi, shuttle, or private pick-up, follow the signage for ground transportation options.
Arriving at GRU Air Arabia Terminal is a smooth and straightforward process with efficient immigration procedures, baggage claim, and excellent facilities. Whether you’re landing in São Paulo for business or leisure, the GRU Terminal 4 offers all the necessary services to help you get to your next destination quickly and comfortably.
Air Arabia GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Queries Handled by Air Arabia GRU Terminal

The GRU Air Arabia Terminal handles various queries and concerns related to your travel with Air Arabia from São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU). Some common queries handled by the terminal include:
    • Flight information: Inquiries about flight schedules, delays, cancellations, or other flight-related information.
    • Check-in procedures: Assistance with online check-in, baggage drop-off, or other check-in-related queries.
    • Baggage: Information on baggage allowances, fees, and handling of special items such as sports equipment or musical instruments.
    • Seat selection: Assistance with selecting or changing seats, as well as information on seat upgrades or additional legroom options.
    • Special assistance: Requests for special assistance, such as wheelchair services, traveling with pets, or accommodating passengers with disabilities.
    • Visa and travel documentation: Information on required travel documents, visas, or other entry requirements for your destination.
    • Flight status updates: Real-time updates on flight status, gate changes, or boarding times.
    • Lost and found: Reporting and assistance with locating lost or misplaced items at GRU Airport.
    • Lounge access: Information on lounge access, amenities, and location within Terminal 4.
    • General inquiries: Answering any other questions or concerns related to your travel with Air Arabia from GRU Airport.
If you have any of these queries or concerns, you can contact the Air Arabia GRU Terminal using the provided phone number: +55 11 2445-2945. This number is available 24/7 to assist you with your travel-related questions.

Air Arabia Facilities and Services Available at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

GRU Air Arabia Terminal offers various facilities and services at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) to ensure a comfortable and convenient travel experience for its passengers. Some of these facilities and services include:
    • Check-in counters: Dedicated check-in counters for GRU Air Arabia Terminal passengers are available in Terminal 4. You can check-in for your flight, drop off your baggage, and receive your boarding pass at these counters.
    • Online and mobile check-in: Passengers can also check-in for their Air Arabia flights online or using the Air Arabia mobile app. This allows you to choose your seat, print your boarding pass, or have it sent to your mobile device.
    • Baggage services: GRU Air Arabia Terminal provides baggage services, including baggage allowances, handling of special items, and information on excess baggage fees.
    • Special assistance: GRU Air Arabia Terminal offers special assistance for passengers with reduced mobility, visual or hearing impairments, or other disabilities. This includes wheelchair services, assistance with boarding, and priority seating.
    • In-flight amenities: GRU Air Arabia Terminal provides a range of in-flight amenities, such as meals, snacks, and beverages for purchase, as well as in-flight entertainment options.
    • Transfers and connections: If you have a connecting flight at GRU Airport, Air Arabia Terminal GRU can assist with transfer information, ensuring a smooth transition between flights.
    • Customer service: Air Arabia’s customer service team is available 24/7 to assist with any questions or concerns related to your travel. You can contact them via phone, email, or live chat on the official Air Arabia website.
These facilities and services are designed to make your travel experience with Air Arabia Terminal GRU as enjoyable and hassle-free as possible.

Why Must You Choose Air Arabia GRU Terminal?

Choosing the Air Arabia Terminal GRU for your travel offers several benefits that can enhance your overall travel experience. Some reasons to consider choosing Air Arabia GRU Terminal include:
    • Convenient location: Air Arabia operates from Terminal 4 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU), which is easily accessible by various transportation options, including taxi, bus, and subway.
    • Wide range of destinations: Air Arabia Terminal GRU offers flights to numerous destinations worldwide, giving you plenty of options for your travel plans.
    • Competitive pricing: Air Arabia Terminal GRU is known for its affordable fares, making it a budget-friendly option for both leisure and business travelers.
    • Quality service: Air Arabia Terminal GRU is committed to providing excellent customer service and ensuring a comfortable travel experience for its passengers.
    • Modern facilities: Air Arabia Terminal GRU is a modern facility equipped with various amenities, including restaurants, shops, and lounges, ensuring a pleasant pre-flight experience.
    • In-flight amenities: Air Arabia Terminal GRU provides a range of in-flight amenities, such as meals, snacks, and beverages for purchase, as well as in-flight entertainment options, to keep you comfortable and entertained during your journey.
    • 24/7 customer service: Air Arabia’s customer service team is available around the clock to assist with any questions or concerns related to your travel, providing peace of mind and support when you need it.
By choosing Air Arabia GRU Terminal, you can enjoy a convenient, affordable, and comfortable travel experience, making your journey more enjoyable and stress-free.

Parking and Transportation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) offers various parking and transportation options to ensure a smooth and convenient travel experience for passengers. Here are some options for parking and transportation at GRU Airport: Parking Options
    • On-site parking: GRU Airport provides both short-term and long-term parking options, with convenient locations near the terminals. The parking rates vary depending on the duration and type of parking chosen.
    • Off-site parking: There are several off-site parking facilities near GRU Airport that offer competitive rates and shuttle services to and from the airport terminals.
Transportation Options
    • Taxi: Taxis are readily available at GRU Airport and provide a convenient way to travel to and from the airport. Fares are metered, and additional charges may apply for tolls or luggage.
    • Ride-hailing services: Ride-hailing services such as Uber and Lyft are available at GRU Airport, offering a convenient alternative to traditional taxis. Fares are calculated based on distance and time, and flat-rate options may be available for specific destinations.
    • Public transportation: GRU Airport is well-connected to São Paulo City’s public transportation network, including buses and subways. The AirTrain GRU provides a convenient way to travel between the airport terminals and the subway or Long Island Rail Road (LIRR) stations.
    • Airport shuttles: Numerous airport shuttle services operate at GRU Airport, offering shared or private rides to and from various destinations in São Paulo City and the surrounding areas.
    • Car rentals: Several car rental companies have offices at GRU Airport, providing passengers with the option to rent a car for their travel needs.
When choosing a parking or transportation option, consider factors such as cost, convenience, and travel time to ensure a smooth and stress-free experience. For the most up-to-date information on parking and transportation options at GRU Airport, visit the official GRU Airport website.

Nearby Hotels and Accommodation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

If you’re looking for nearby hotels and accommodations at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU), you have several options to choose from. Here are some popular hotels and accommodations near GRU Airport:
    • TWA Hotel: Located within the GRU Airport complex, the TWA Hotel is a unique and stylish accommodation option. The hotel features modern guest rooms, restaurants, a rooftop pool, and a museum dedicated to the history of the Trans World Airlines (TWA) airline.
    • Crowne Plaza GRU Airport São Paulo: This hotel is conveniently located near GRU Airport and offers a complimentary shuttle service to and from the airport for guests. The hotel features comfortable guest rooms, on-site dining options, a fitness center, and a business center.
    • Hilton São Paulo GRU Airport: Located just minutes from GRU Airport, the Hilton São Paulo GRU Airport offers a complimentary shuttle service to and from the airport. The hotel features spacious guest rooms, a modern fitness center, on-site dining options, and meeting facilities.
    • Courtyard by Marriott GRU Airport: This hotel is located near GRU Airport and offers a complimentary shuttle service to and from the airport. The hotel features comfortable guest rooms, a fitness center, on-site dining options, and a business center.
    • Fairfield Inn & Suites by Marriott GRU Airport: Located near GRU Airport, this hotel offers a complimentary shuttle service to and from the airport. The hotel features comfortable guest rooms, a modern fitness center, on-site dining options, and a business center.
When choosing a hotel near GRU Airport, consider factors such as proximity to the airport, complimentary shuttle services, and amenities such as restaurants, fitness centers, and business centers. For the most up-to-date information on nearby hotels and accommodations, visit the official GRU Airport website.

Special Assistance at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)

Air Arabia provides special assistance services at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) to ensure a comfortable and hassle-free travel experience for all passengers. Special Assistance Services at the Air Arabia GRU Terminal:
    • Wheelchair Assistance: The Air Arabia Terminal GRU staff can arrange for wheelchair assistance to help passengers with mobility challenges navigate the airport and board their flights.
    • Unaccompanied Minors: Air Arabia Terminal GRU offers dedicated services for unaccompanied minors, ensuring they are escorted and cared for throughout their travel journey.
    • Passengers with Disabilities: The Air Arabia Terminal GRU staff can provide support and accommodations for passengers with disabilities, such as those with visual, hearing, or other special needs.
    • Medical Assistance: In case of medical emergencies or requirements, the Air Arabia Terminal GRU has access to medical facilities and staff to provide the necessary care and attention.
    • Language Assistance: The Air Arabia Terminal GRU staff can offer language assistance to passengers who may require help with translation or interpretation during their travel experience.
    • Baggage Assistance: The Air Arabia Terminal GRU team can provide support with handling and transporting the luggage of passengers who require special assistance.
To avail of these special assistance services, passengers are advised to inform Air Arabia of their requirements at the time of booking or prior to their travel. The airline’s dedicated team at the GRU Terminal will then make the necessary arrangements to ensure a smooth and comfortable journey for all passengers. By catering to the diverse needs of its travelers, Air Arabia demonstrates its commitment to providing an inclusive and accessible travel experience at the GRU Airport.

Air Arabia Lounges and Waiting Areas at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Air Arabia operate its own lounges at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU). Passengers traveling with Air Arabia can access third-party lounges and waiting areas at GRU Airport. Here are some of the lounges and waiting areas available at GRU Airport for Air Arabia passengers:
    • Air France Lounge: Located in Terminal 4, the Air France Lounge is accessible to Air Arabia passengers who have purchased a lounge pass or are eligible through their frequent flyer program. The lounge features comfortable seating, complimentary food and beverages, and a quiet space to relax or work.
    • British Airways Galleries Lounge: Located in Terminal 7, the British Airways Galleries Lounge is accessible to Air Arabia passengers who have purchased a lounge pass or are eligible through their frequent flyer program. The lounge features comfortable seating, complimentary food and beverages, and a quiet space to relax or work.
    • Delta Sky Club: Located in Terminal 4, the Delta Sky Club is accessible to Air Arabia passengers who have purchased a lounge pass or are eligible through their frequent flyer program. The lounge features comfortable seating, complimentary food and beverages, and a quiet space to relax or work.
    • Primeclass Lounge: Located in Terminal 4, the Primeclass Lounge is accessible to Air Arabia passengers who have purchased a lounge pass or are eligible through their frequent flyer program. The lounge features comfortable seating, complimentary food and beverages, and a quiet space to relax or work.
    • Wingtips Lounge: Located in Terminal 4, the Wingtips Lounge is accessible to Air Arabia passengers who have purchased a lounge pass or are eligible through their frequent flyer program. The lounge features comfortable seating, complimentary food and beverages, and a quiet space to relax or work.
Passengers are advised to check with their airline or travel agent for eligibility and access to these lounges and waiting areas. For more information on lounges and waiting areas at GRU Airport, visit the official GRU Airport website or contact the airport’s customer service team.

FAQs on GRU Airport Terminal Air Arabia

What terminal does Air Arabia fly out of at GRU Airport?

Air Arabia operates its flights from Terminal 4 at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City.

Where is the Air Arabia check-in counter located at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

The Air Arabia check-in counters are located within Terminal 4 of the GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have an Air Arabia lounge?

Yes, the Air Arabia GRU Terminal features dedicated lounge facilities for its passengers to relax and unwind before their flights.

Where can I find the Air Arabia baggage claim area at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

The Air Arabia baggage claim area is located within Terminal 4 of the GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) have a hotel?

Yes, there are several hotels located near the GRU Airport that cater to passengers, including both on-site and off-site options.

Where can I exchange currency at GRU Airport?

Currency exchange services are available at various locations throughout the GRU Airport, including within the terminals and at the arrivals level.

Where can I find the Air Arabia ticket counter at GRU Airport?

The Air Arabia ticket counters are situated within Terminal 4 of the GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have Wi-Fi?

Yes, the GRU Airport provides free high-speed Wi-Fi connectivity throughout the terminals, including the Air Arabia GRU Terminal.

Where can I find a charging station at GRU Airport?

Charging stations for electronic devices are available in the waiting areas and lounges of the GRU Airport terminals, including the Air Arabia GRU Terminal.

How early should I arrive at GRU Airport for an Air Arabia flight?

It is recommended to arrive at the GRU Airport at least 2-3 hours before your scheduled Air Arabia flight departure time to allow for check-in, security, and boarding procedures.

Can I bring food through security at GRU Airport?

Yes, passengers are generally allowed to bring food items through the security checkpoints at the GRU Airport, subject to TSA regulations.

Can I store my luggage at GRU Airport?

Yes, the GRU Airport offers luggage storage and handling services for passengers, including within the Air Arabia GRU Terminal.

What is the address of the Air Arabia GRU Terminal?

The Air Arabia GRU Terminal is located at: Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil

What is the phone number for the Air Arabia GRU Terminal?

The contact number for the Air Arabia GRU Terminal is 55 11 2445-2945.

What amenities and services are available at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

The GRU Airport offers a wide range of amenities and services, including check-in counters, security checkpoints, duty-free shops, restaurants, lounges, and ground transportation options.

What ground transportation options are available at the Air Arabia GRU Terminal?

The Air Arabia GRU Terminal is well-connected to various ground transportation options, such as taxis, rideshare services, shuttle buses, and public transportation.

Are there any nearby hotels or accommodations for Air Arabia passengers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

Yes, there are several hotels and accommodation options located near the GRU Airport that cater to Air Arabia passengers.

What special assistance is available at the Air Arabia GRU Terminal?

The Air Arabia GRU Terminal provides special assistance services, such as wheelchair support, unaccompanied minor services, and accommodations for passengers with disabilities or special needs.

What is the process for handling lost or delayed baggage at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

Passengers can report any issues with their baggage, such as loss or delay, to the Air Arabia staff at the GRU Terminal, who will then assist with the necessary procedures.

How can I contact the Air Arabia GRU Terminal for further assistance?

Passengers can contact the Air Arabia GRU Terminal by calling 55 11 2445-2945 or by sending an email for any inquiries or support.

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