Aegean Airlines, the leading Greek airline, has established a strong presence at Greater Rochester International Airport (ROC) in Rochester City, providing travelers with a seamless and comfortable journey to the Aegean region and beyond. Here, our aims to provide a detailed guide on the Aegean Airlines ROC Terminal, including its address, phone number, departure terminal, and a handy terminal map.
Aegean Airlines ROC Terminal - Greater Rochester International Airport
Aegean Airlines operates from Terminal 1 at ROC Airport. Terminal 1 is one of the main international terminals at ROC, serving millions of passengers each year. It is equipped with modern facilities and amenities to ensure a comfortable and convenient travel experience for all passengers.

What is the Aegean Airlines ROC Terminal Address and Location Map?

The Aegean Airlines operates from Terminal 1 at Greater Rochester International Airport (ROC) in Rochester. The address for Terminal 1 at ROC Airport is:

1200 Brooks Ave, Rochester, NY 14624, American States

The Aegean Airlines terminal is conveniently situated within ROC’s Terminal 1, providing easy access for passengers. The terminal map highlights the airline’s dedicated check-in area, departure gates, and other amenities available to Aegean Airlines customers.

Aegean Airlines ROC Terminal Map

To help passengers navigate the ROC Airport, Aegean Airlines provides a comprehensive terminal map on its website. This interactive map allows travelers to easily locate the Aegean Airlines check-in counters, departure lounge, and other relevant areas within Terminal 1.By referring to the Aegean Airlines ROC Terminal map, passengers can plan their journey through the airport efficiently and locate the necessary facilities and services to ensure a smooth travel experience when flying with Aegean Airlines at ROC.

How to Contact Aegean Airlines Terminal ROC?

To contact the Aegean Airlines Terminal at ROC Airport, you can use the following information:
Airport NameGreater Rochester International Airport
Greater Rochester International Airport Address1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone Number+1-877-445-3112 /  1 585-753-7000
Aegean Airlines Contact Number00 30 21 0626 1000
Greater Rochester International Airport CodeROC
Aegean Airlines Ticket Counter Hours24/7
TypeInternational
Aegean Airlines ROC TerminalsTerminal 1
Aegean Airlines Official Websitehttp://en.aegeanair.com/
Official YouTubehttps://www.youtube.com/@aegeanairlinesvideo
Official Twitterhttps://twitter.com/aegeanairlines
Official Facebookhttps://www.facebook.com/aegeanairlinesinternational
Official Instagramhttps://www.instagram.com/aegeanairlines
By utilizing these contact methods, you can easily reach the Aegean Airlines ROC Terminal team and ensure a smooth and hassle-free journey when flying with Aegean Airlines.

ROC Aegean Airlines Terminal Departure

Aegean Airlines operates its flights from Terminal 1 at Greater Rochester International Airport (ROC) in Rochester City.Aegean Airlines flights depart from Terminal 1 at ROC Airport. This terminal is conveniently located and offers a range of amenities and services to ensure a pleasant travel experience for Aegean Airlines passengers.Some key information about the Aegean Airlines ROC Departure Terminal:
Terminal FacilitiesTerminal Map and Navigation
Check-in counters Departure lounges Duty-free shopping Dining options Restrooms and other passenger amenitiesROC Aegean Airlines Terminal offers an interactive terminal map on its website to help passengers navigate Terminal 1 at ROC. This map allows travelers to easily locate the airline’s check-in area, departure gates, and other relevant facilities within the terminal.
By departing from the Aegean Airlines terminal at ROC Airport, passengers can enjoy a seamless and comfortable journey as they embark on their travels to the Aegean region and beyond.

Aegean Airlines ROC Terminal Arrivals

When arriving at Greater Rochester International Airport (ROC) on an Aegean Airlines flight, passengers will disembark at the airline’s designated arrivals terminal.Upon arrival, passengers will proceed through the following steps at the Aegean Airlines arrivals terminal:
    • Disembarkation: Passengers will disembark the aircraft and enter ROC Aegean Airlines Terminal.
    • Customs and Immigration: After disembarking, passengers will go through the necessary customs and immigration procedures at the terminal’s dedicated facilities.
    • Baggage Claim: ROC Aegean Airlines Terminal Passengers can then proceed to the baggage claim area to collect their checked luggage.
    • Aegean Airlines Arrivals Terminal Map: ROC Aegean Airlines Terminal provides an interactive terminal map on its website, which includes the layout of Terminal 1 at ROC Airport. This map can help arriving passengers navigate the terminal and locate the necessary facilities, such as customs, immigration, and baggage claim.
By familiarizing themselves with the Aegean Airlines arrivals terminal at ROC, passengers can ensure a smooth and efficient arrival process when traveling with the airline.
Aegean Airlines ROC Terminal - Greater Rochester International Airport

Queries Handled by Aegean Airlines ROC Terminal

The Aegean Airlines Terminal ROC is equipped to handle a wide range of queries and issues that passengers may encounter before, during, or after their flight. Here are some examples of queries that Aegean Airlines ROC Terminal can assist with:
    • Flight information: Aegean Airlines Terminal ROC Passengers can inquire about flight schedules, delays, cancellations, or any other changes to their flight itinerary.
    • Check-in: Aegean Airlines Terminal ROC Passengers can get assistance with the check-in process, including printing boarding passes, checking baggage, and selecting seats.
    • Baggage: Aegean Airlines Terminal ROC Passengers can inquire about baggage allowances, fees, and any other baggage-related issues.
    • Special assistance: Passengers who require special assistance, such as wheelchair access, can request this service at the Aegean Airlines Terminal ROC.
    • Lost and found: Passengers can report lost or found items at the Aegean Airlines Terminal ROC.
    • Visa and travel documents: Aegean Airlines Terminal ROC Passengers can get assistance with visa and travel document requirements, including entry requirements for their destination country.
    • Connecting flights: Aegean Airlines Terminal ROC Passengers who have connecting flights can get assistance with transfer procedures, including transferring between terminals and checking in for their next flight.
    • Refunds and cancellations: Aegean Airlines Terminal ROC Passengers can inquire about refunds and cancellation policies, as well as make changes to their flight itinerary.
The Aegean Airlines ROC Terminal can assist with a wide range of queries and issues related to travel, including flight information, check-in, baggage, special assistance, lost and found, visa and travel documents, connecting flights, and refunds and cancellations.

Aegean Airlines Facilities and Services Available at Greater Rochester International Airport

Aegean Airlines offers a range of facilities and services at Greater Rochester International Airport (ROC) to ensure a comfortable and convenient travel experience for passengers. Here are some of the facilities and services available at the Aegean Airlines ROC Terminal:
    • Check-in counters: Aegean Airlines Terminal ROC operates dedicated check-in counters at Terminal 1, where passengers can check-in for their flight, print boarding passes, and check baggage.
    • Self-service kiosks: ROC Aegean Airlines Terminal also offers self-service kiosks for passengers who prefer to check-in and print boarding passes on their own.
    • Dining and shopping: ROC Aegean Airlines Terminal offers a wide range of dining and shopping options for passengers, including restaurants, cafes, duty-free shops, and retail stores.
    • Special assistance: ROC Aegean Airlines Terminal offers special assistance for passengers with disabilities or mobility issues, including wheelchair assistance, escort services, and priority boarding.
    • Wi-Fi: Free Wi-Fi is available throughout ROC Aegean Airlines Terminal, allowing passengers to stay connected while they wait for their flight.
ROC Aegean Airlines Terminal offers a range of facilities and services at ROC Airport to ensure a comfortable and convenient travel experience for passengers. These include check-in counters, self-service kiosks, lounges, dining and shopping options, special assistance, Wi-Fi, and ground transportation.

Why Must You Choose Aegean Airlines ROC Terminal?

Choosing Aegean Airlines ROC Terminal for your travel needs comes with several benefits. Here are some reasons why you should consider flying with Aegean Airlines from ROC Airport:
    • Convenient location: Aegean Airlines operates from Terminal 1 at ROC Airport, which is conveniently located and easily accessible by car, taxi, or public transportation.
    • Modern facilities and amenities: ROC Aegean Airlines Terminal is a modern and well-equipped terminal that offers a range of facilities and amenities to ensure a comfortable and convenient travel experience for passengers.
    • Reliable and punctual flights: ROC Aegean Airlines Terminal is known for its reliable and punctual flights, ensuring that passengers arrive at their destination on time.
    • Excellent customer service: ROC Aegean Airlines Terminal places a strong emphasis on customer service and strives to provide passengers with a positive and enjoyable travel experience.
    • Competitive prices: ROC Aegean Airlines Terminal offers competitive prices for flights, making it an affordable option for travelers.
    • Extensive route network: ROC Aegean Airlines Terminal operates an extensive route network, connecting passengers to destinations across Europe, the Middle East, and Africa.
    • Miles+Bonus loyalty program: ROC Aegean Airlines Terminal offers a loyalty program called Miles+Bonus, which rewards passengers with miles for every flight they take. These miles can be redeemed for free flights, upgrades, and other benefits.
Choosing Aegean Airlines ROC Terminal for your travel needs comes with several benefits, including a convenient location, modern facilities and amenities, reliable and punctual flights, excellent customer service, competitive prices, an extensive route network, and a loyalty program.

Parking and Transportation at Greater Rochester International Airport

When traveling through the Aegean Airlines terminal at Greater Rochester International Airport (ROC), passengers have several options for parking and transportation to and from the airport.Parking at ROC AirportROC Airport offers various parking options for travelers, including:On-site Parking: ROC has several on-site parking lots and garages, including the following options:
    • Hourly Parking
    • Daily Parking
    • Long-Term Parking
    • Off-site Parking
Transportation to/from ROC AirportPublic Transportation: ROC Airport is well-connected to the Rochester City public transportation system, including:
    • AirTrain ROC: This light rail system connects the airport terminals to the regional subway and commuter rail stations.
    • Subway: The A, E, and J/Z subway lines provide direct access to ROC Airport.
    • Buses: Several bus routes serve the airport, including the Q3, Q10, and Q37 lines.
    • Taxis and Ride-Sharing: Passengers can easily find taxi stands and access ride-sharing services like Uber and Lyft at ROC Airport.
    • Private Shuttle and Car Service: ROC Airport also offers private shuttle services and car service options that can be booked in advance.
    • Rental Cars: Passengers can rent cars from various agencies located within the airport terminals or at off-site locations near ROC.
By utilizing the available parking and transportation options, Aegean Airlines passengers can conveniently and efficiently arrive at and depart from the ROC Airport terminal.

Nearby Hotels and Accommodation at Greater Rochester International Airport

For travelers flying with Aegean Airlines through the ROC Airport terminal, there are numerous hotel and accommodation options in the vicinity of the airport. Here are some of the nearby hotels and their key details:
Courtyard by Marriott Rochester ROC AirportLocation: Adjacent to ROC Airport, within walking distance of Terminal 1 Amenities: On-site restaurant, fitness center, indoor pool, free Wi-Fi Shuttle service: Complimentary airport shuttle
Crowne Plaza ROC Airport Rochester CityLocation: Directly connected to ROC Airport’s Terminal 4 Amenities: Restaurant, bar, fitness center, indoor pool, free Wi-Fi Shuttle service: Complimentary airport shuttle
Hilton Garden Inn Rochester/ROC AirportLocation: Situated just 1 mile from ROC Airport Amenities: On-site restaurant, bar, fitness center, indoor pool, free Wi-Fi Shuttle service: Complimentary airport shuttle
Hampton Inn Rochester – ROC AirportLocation: Approximately 1.5 miles from ROC Airport Amenities: Complimentary breakfast, fitness center, free Wi-Fi Shuttle service: Complimentary airport shuttle
Holiday Inn Express ROC AirportLocation: Within 2 miles of ROC Airport Amenities: Complimentary breakfast, fitness center, free Wi-Fi Shuttle service: Complimentary airport shuttle
Radisson Hotel ROC AirportLocation: Situated just 1 mile from ROC Airport Amenities: On-site restaurant, bar, fitness center, indoor pool, free Wi-Fi Shuttle service: Complimentary airport shuttle
These hotels offer a range of amenities and convenient shuttle services to cater to the needs of Aegean Airlines passengers traveling through the ROC Airport terminal. Passengers can easily book their accommodations and enjoy a comfortable stay near the airport.

Special Assistance at Greater Rochester International Airport (ROC)

Greater Rochester International Airport (ROC) offers a range of special assistance services for passengers with disabilities or mobility issues. Here are some of the special assistance services available at ROC Airport:
    • Wheelchair assistance: Passengers can request wheelchair assistance at ROC Airport by contacting their airline in advance or by speaking with an airport representative upon arrival. Wheelchair assistance is available for passengers with mobility issues or disabilities.
    • Escort service: Passengers can request an escort service to help them navigate the airport. Escort services are available for passengers with visual or hearing impairments, as well as for passengers who require additional assistance.
    • Accessible restrooms: ROC Airport has accessible restrooms that are designed to accommodate passengers with disabilities or mobility issues. These restrooms are equipped with grab bars, wheelchair-accessible stalls, and other features to ensure a comfortable and convenient experience.
    • Service animals: ROC Airport allows passengers to travel with service animals. Passengers are required to provide documentation from a licensed healthcare provider that confirms the need for a service animal.
    • TDD/TTY service: ROC Airport offers TDD/TTY service for passengers who are deaf or hard of hearing. TDD/TTY phones are available at various locations throughout the airport.
ROC Airport offers a range of special assistance services for passengers with disabilities or mobility issues. These services include wheelchair assistance, escort services, accessible restrooms, service animals, and TDD/TTY service. Passengers are encouraged to contact their airline or speak with an airport representative to request special assistance services.

Aegean Airlines Lounges and Waiting Areas at Greater Rochester International Airport

Aegean Airlines offers its passengers a comfortable and well-appointed lounge experience at the Greater Rochester International Airport (ROC) terminal.Lounge Amenities
    • Seating Areas: The lounge features a variety of comfortable seating options, including plush chairs and couches, allowing passengers to relax and recharge.
    • Refreshments: Passengers can enjoy complimentary beverages, including tea, coffee, and a selection of snacks and light meals.
    • Business Facilities: The lounge provides a dedicated business area with workstations, high-speed Wi-Fi, and printing services for passengers who need to work during their stay.
    • Entertainment: Passengers can access television screens and newspapers/magazines to stay entertained while waiting for their flights.
    • Shower Rooms: The lounge offers private shower rooms, allowing passengers to freshen up before or after their journey.
    • Luggage Storage: Passengers can securely store their luggage in the lounge’s designated storage area.
Lounge Access
    • Aegean Airlines Business Class passengers
    • Aegean Airlines Elite and Gold members of the Miles+Bonus loyalty program
    • Passengers who have purchased lounge access separately
By offering this premium lounge experience, Aegean Airlines ensures that its passengers can enjoy a comfortable and relaxing environment while transiting through the ROC Airport terminal.

FAQs on ROC Airport Terminal Aegean Airlines

What terminal does Aegean Airlines fly out of at ROC Airport?

Aegean Airlines operates out of Terminal 1 at Greater Rochester International Airport (ROC).

Where is the Aegean Airlines check-in counter located at Greater Rochester International Airport (ROC)?

The Aegean Airlines check-in counter is located in Terminal 1 at ROC Airport.

Does Greater Rochester International Airport have a Aegean Airlines lounge?

No, ROC Airport does not have a Aegean Airlines lounge. However, passengers traveling with Aegean Airlines can access lounges operated by partner airlines or third-party companies.

Where can I find the Aegean Airlines baggage claim area at Greater Rochester International Airport?

The Aegean Airlines baggage claim area is located in Terminal 1 at ROC Airport.

Does Greater Rochester International Airport (ROC) have a hotel?

Yes, ROC Airport has a hotel called the TWA Hotel, which is located near Terminal 5.

Where can I exchange currency at ROC Airport?

Currency exchange services are available at several locations throughout ROC Airport, including Travelex currency exchange kiosks in Terminals 1, 4, 5, and 7.

Where can I find the Aegean Airlines ticket counter at ROC Airport?

The Aegean Airlines ticket counter is located in Terminal 1 at ROC Airport.

Does Greater Rochester International Airport have Wi-Fi?

Yes, ROC Airport offers free Wi-Fi throughout the airport.

Where can I find a charging station at ROC Airport?

Charging stations are available in various locations throughout ROC Airport, including at gates, lounges, and food courts.

How early should I arrive at ROC Airport for a Aegean Airlines flight?

It is recommended that passengers arrive at ROC Airport at least 3 hours before their scheduled departure time for international flights.

Can I bring food through security at ROC Airport?

Passengers are allowed to bring food through security at ROC Airport. However, liquids and gels are subject to TSA regulations.

Can I store my luggage at ROC Airport?

Yes, luggage storage services are available at ROC Airport. The cost of storage varies depending on the size and weight of the luggage.

What is the address of the Aegean Airlines ROC Terminal?

The address of the Aegean Airlines ROC Terminal is 1200 Brooks Ave, Rochester, NY 14624, American States.

What is the phone number for the Aegean Airlines ROC Terminal?

The phone number for the Aegean Airlines ROC Terminal is 1 585-753-7000.

What amenities and services are available at the Greater Rochester International Airport (ROC)?

ROC Airport offers a range of amenities and services, including restaurants, shops, lounges, charging stations, free Wi-Fi, currency exchange, and luggage storage.

What ground transportation options are available at the Aegean Airlines ROC Terminal?

Ground transportation options at the Aegean Airlines ROC Terminal include taxis, car services, shuttle services, public transportation, and rental cars.

Are there any nearby hotels or accommodations for Aegean Airlines passengers at Greater Rochester International Airport?

Yes, there are several nearby hotels and accommodations for Aegean Airlines passengers at ROC Airport, including the TWA Hotel, Crowne Plaza ROC Airport, Hilton Rochester ROC Airport, and Radisson Hotel ROC Airport.

What special assistance is available at the Aegean Airlines ROC Terminal?

Special assistance is available at the Aegean Airlines ROC Terminal for passengers with disabilities or mobility issues, including wheelchair assistance, escort services, and accessible restrooms.

What is the process for handling lost or delayed baggage at the Greater Rochester International Airport?

Passengers who experience lost or delayed baggage at ROC Airport should report the issue to their airline’s baggage claim office or customer service desk. The airline will then initiate a search for the missing baggage and provide updates.

How can I contact the Aegean Airlines ROC Terminal for further assistance?

Passengers can contact the Aegean Airlines ROC Terminal by calling 1 585-753-7000 or by emailing for any inquiries or assistance related to their travel.

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